If the customer has contacted Zimmer Biomet Dental Customer Service in a reasonable amount of time following attempted implant placement, a Same Day Implant Replacement is available for a fee. The customer must follow the Same Day Implant Replacement Process when the issue is an implant dropped in surgery, one that has a loss of sterility due to opening it, but not placing, or one placed and removed immediately during surgery. A Same Day Implant Replacement Request form must be completed after an RMA is obtained from Zimmer Biomet dental Customer Service at 800.342.5454.
Due to regulatory requirements, Zimmer Biomet's dental division will continue to manufacture products under Zimmer Dental Inc. and BIOMET 3i LLC respectively until further notice.
Zimmer Dental products and BIOMET 3i products may not be cross compatible. Please refer to individual product labeling for compatibility information.